Privacy Policy

At Cosimo Web and Design (Pty) Ltd, we are committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to ensure that your personal information remains secure. By using our website and services, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect different types of information to provide and improve our services to you. The types of data we may collect include:

a. Personal Information:
When you visit our website or engage with us for services, we may collect personal information such as your name, email address, phone number, billing address, and any other information you provide during communication or service request. This data is collected when you fill out forms, request a quote, or subscribe to our newsletter.

b. Usage Data:
We automatically collect information when you access our website. This includes your IP address, browser type, browser version, pages visited, time spent on pages, and other diagnostic data. This helps us analyze trends, administer the website, and improve user experience.

c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track activity on our website and improve your experience. Cookies are small files stored on your device that allow us to remember your preferences and enhance your browsing experience.

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2. How We Use Your Information

We use the collected information for various purposes, including:

a. Providing Services:
To offer web design, SEO, e-commerce, maintenance, and advertising services, and to fulfill your service requests.

b. Communication:
To send you updates, newsletters, marketing materials, or respond to inquiries. If you have opted-in to our email list, we may send you promotions or product updates.

c. Improving Our Services:
To analyze and improve the functionality, performance, and user experience of our website. Your feedback helps us enhance our digital solutions and customer service.

d. Personalization:
To personalize your experience on our site, ensuring the content and offers are more relevant to your needs and interests.

e. Legal Compliance:
We may use your information to comply with legal obligations or respond to lawful requests by public authorities, including law enforcement.

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3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

a. Service Providers:
We may engage third-party companies and individuals to facilitate our services, provide support, or perform website-related services. These third parties may have access to your personal data to perform their functions, but they are obligated not to disclose or use it for any other purpose.

b. Business Transfers:
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

c. Legal Requirements:
We may disclose your information if required by law or in response to valid requests by public authorities, such as a court order or government agency.

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4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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5. Your Rights and Choices

As a user of our services, you have certain rights and choices regarding your personal data:

a. Access and Correction:
You have the right to access, update, or correct your personal information at any time. If you would like to review or modify the information we hold about you, please contact us using the details provided below.

b. Opt-Out of Marketing Communications:
If you no longer wish to receive marketing emails or newsletters from us, you can opt out by following the unsubscribe instructions provided in each email, or by contacting us directly.

c. Deletion of Data:
You can request the deletion of your personal data. Please note that we may retain certain information as required by law or for legitimate business purposes.

d. Data Portability:
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

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6. Cookies

We use cookies to enhance your experience on our website. A cookie is a small text file that is stored on your device when you visit our website. Cookies help us remember your preferences, understand website traffic, and improve your browsing experience.

You can manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete them, or set alerts when cookies are being used. However, disabling cookies may affect your ability to use certain features of our website.

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7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, but we do not control or operate these external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

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8. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

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9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the “Last Updated” date at the bottom of this page will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

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10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your rights regarding your personal data, please contact us:

Cosimo Web & Design (Pty) Ltd
Email: [email protected]
Phone:#

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Last Updated: [08 April 2025]

 

Caching and QUIC.cloud

This website utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see QUIC.cloud Privacy Policy for more details.